At Summit SD, we understand that managing the pharmaceutical supply chain can be a complex and challenging task. That’s why we offer dedicated customer success managers to all customers, providing them with a single point of contact for all their needs.

Our customer success managers are experienced professionals who are knowledgeable about the pharmaceutical industry and understand the challenges our customers face. They work closely with our customers to understand their unique requirements and develop customized solutions that meet their needs.

CSMs are responsible for overseeing all aspects related to accounts, from vendors and customers, to finance, warehouse, and clinical logistics teams. They act as a liaison between our partners and our internal teams, ensuring that all needs are met and that our partners receive the support they need to succeed.

CSMs are available to our customers whenever they need them, whether it’s to discuss strategy, resolve issues, or answer questions. They provide personalized service that is tailored to each customer’s unique needs and challenges.

At Summit SD, we also have an in-house accounting team that works closely with our CSMs to ensure that all financial transactions are processed quickly and accurately. Our accounting team’s expertise in the pharmaceutical industry enables them to understand our customers’ financial needs and provide them with the support they need