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CUSTOMER HUB

HOURS OF OPERATION

Summit SD is open during the following hours:

  • Monday-Thursday: 8:00am – 5:00pm CT
  • Friday: 8:00am – 3:30pm CT

SHIPPING SCHEDULE

  • Standard Shipping Days: Monday–Thursday
  • Friday Shipments: If you require a Friday shipment for Saturday delivery, please contact your customer success manager or call 888-858-6703, option 2.
All orders are shipped for next-day delivery. Expedited delivery options are available upon request for an additional charge.
 
See Summit SD’s holiday shipping schedule.
Holiday Schedule

ORDERING OPTIONS

Orders can be placed using any of the following methods:

  • SummitDirect Customer Portal
  • Electronic Data Interchange (EDI)

Orders placed by 4:00pm CT will be received the next business day.

RETURNS

Click here for Summit SD’s Return Goods Policy.

ORDER

DSCSA COMPLIANCE

In 2025, Summit SD received Tracelink’s DSCSA Pathfinder Award. As a proven leader in DSCSA, Summit SD can quickly and easily integrate with your DSCSA solution provider. For customers without a solution, we offer a portal for to receive the required transactional compliance documents. 
 
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PAYMENT OPTIONS

We offer flexible payment methods to support your business:
  • ACH / Wire Transfer
  • Check
  • Credit Cards
  • Debit Cards
  • Tungsten Network

PAYMENT TERMS

Summit SD offers credit limits for eligible accounts. Terms are account-specific and determined by our team based on financial documentation provided. To inquire about your account status or eligibility, please contact your customer success manager.

contact us

get in touch

phone number

+1 (888) 858-6703

Corporate Address

420 NW Capital Drive
Lee's Summit, MO 64086

email address

[email protected]